Transformation and value creation experts

Led the central transformation office during a $5B national financial services company’s $50M+ profitability transformation. Coached the client’s VP of Transformation on running a transformation office, addressing mindset and behavior changes during a transformation, and ensuring program success over the long-term.

Performed multiple roles in a global transformation at a $20B building solutions company that resulted in $1B of cash generated, and $500M+ recurring EBIT improvement. Initially, I served as the “coach” for the Manufacturing BU to ensure targets were achieved. Once achieved, I deployed to the Asia-Pacific region to lead a team of coaches in China, Australia, Singapore, and South Korea to get their progress back on target.

Managed the independent diligence and bottom-up planning for a maintenance transformation at a $8B global chemicals company. Identified $25M+ in recurring EBIT opportunity. Coached the client’s maintenance leadership and staff on identifying and tactically planning specific initiatives that would collectively achieve the target savings.

Collaborated in the design and led the execution of a working capital optimization program at a $15B national healthcare system that delivered a $300M+ cash improvement through a comprehensive payment terms extension with vendors.

Served as Product Owner for an application being developed at a $8B diversified mining company to optimize the drill and blast process, leading to record haul truck productivity across all sites. Led a development team comprised of client data scientists and third-party contractors. Collaborated with drill and blast engineers from each mine to identify their business needs, planned development sprints to deliver those features, and prioritized the backlog.

Developed a global communication strategy and deliverable toolkit focused on proactive offers and initiatives to support sales teams across North America and the Caribbean. Enhanced the customer sales experience by leading design, brand, and marketing teams in creating strategic sales tools, presentation templates, and training materials, resulting in 25%+ lead generation. Integrated unique interactive experiences to highlight the restaurant and bar businesses.

Managed an internal, cross-functional creative & staffing agency of 55. Developed strategic pricing structure, service offerings, and marketing materials to ensure gaps in revenue were proactively solved. Sales team produced $32M in annual revenue. Led an additional team to develop the New Hotel & Opening process.

Redeveloped the commercial budgeting process and documents across all organizations and cross-functional teams. Built and enabled the rollout plan to the entire company. Led to reduced expenses, improved accuracy in forecasts, and quicker budgeting process with less resources. Process is still in use today.

Led sales division at Kimpton, an independent boutique hotel operator, through the integration with IHG

Developed new plans, processes, and lines of communications between remaining employees to continue operating the commercial business after 95%+ of company staff was furloughed. Functioned as Chief of Staff to senior leadership team.